悟空AI客服Appearance
On the store configuration page, set:
- Agent Name — a recognizable name for your support agent (e.g. "Skateboard Store Support").
- Title — the heading shown at the top of the chat window.
- Announcement — a subtitle or welcome message below the title.
- Header Color — the header background color (hex values supported, e.g. #000000).
- Guided Questions — preset questions that help visitors start a conversation.
Offline messaging
- Enable Messages — when your agents are offline and no bot is active, let visitors leave their email and a message.
- Store Email / Phone / Address — contact details shown to visitors.
- Store Introduction — a short description of your store and its services.
Click Save Configuration to apply.