WukongChat Cross-border Guides

Turn on the bot & pick a reception mode

这是面向已开通客户的操作指南:讲的是登录后台之后的具体点击步骤,还没成为客户、想先了解产品能做什么,建议先看 解决方案价格与功能。

Steps

  1. Go to Current Session.
  2. Turn on Robot Priority Reception and Enable Robot Replies, then switch on your strategy. (For an AI agent, enable AI Assistant.)

Reception modes

  • AI-Assisted — the agent gets suggested replies from the knowledge base, edits them if needed, and clicks Select to send.
  • AI Full-Auto — the bot answers customers automatically, with no agent involved.

以上为公开使用指南节选;开通、账号与更细的后台操作,联系在线客服或电话 4008-692-618,也可先看 版本与价格。

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